LinkedTour

Work type
Internships

Work duration
6 - 12 moths

Work starts
May / 2024

Salary
Open

Applying ends
17.7.2025

Work place address
No. 3 Meijiawu, Xihu District, Hangzhou City, Zhejiang Province 31000, Shanghai

More information from
Niko Wang

Guest Relations Officer Management trainee - Shangri-La Qiantan Shanghai

Work description Guest Relations Officer MT

Job Source
Shangri-La Qiantan Shanghai
Location
China, Shanghai
Salary
Negotiable
Designation
Front Desk
Job Type
Full Time
Language
English basic
Job Description

The Guest Relations Officer trainee is responsible in ensuring the overall well being of
guests in terms of customer satisfaction and comfort, and that all guest requirements are
fulfilled in the most efficient and timely manner in accordance with the policy
established by Shangri-La Qiantan and Shangri-La Hotels & Resorts. She/He is also to established and maintain greater customer interaction in order to
create a warm and welcoming atmosphere for all patrons of the hotel.
Is responsible to obtain feedback proactively at all the times in readiness to address any
guest concerns and to disseminate the relevant information pertinent to all respective
departments. Sells accommodation in such a manner to maximize revenue and occupancy. Cross sell other areas of hotel such as F&B, Manager on Duty and others

Job Requirements
At least 18 years old, student or graduated in the subject areas of the internship

Www

https://www.linkedtour.com/jobview/12083