Academic Work

Työn luonne

Työn kesto
3 - 6 kk

Työ alkaa
As soon as possible

According to contract

Haku päättyy

Työpaikan lähiosoite
- 05200, Hyvinkää

Lisätietoja antaa

Customer Service Specialist

Työtehtävän kuvaus We are looking for a Customer Service Specialist for our client’s global marine business in Hyvinkää. This role offers you an excellent opportunity to work in a global environment, while developing your skills as a professional. If you have an educational background in business or tech, read more and apply today! We will proceed in the process as soon as we find the right candidate.

About the role

As a Customer Service Specialist, you play a key role in ensuring quality customer service and making sure that the maintenance process runs smoothly. You will mainly communicate with the global customer base for which we require fluent skills in English. Your responsibilities will include ensuring that the right components are in the right place at the right time, as well as resource planning and travel bookings. You are also responsible for order management process. As you grow in the role, your responsibilities will become more sales-focused. Customer service experience and knowledge in marine industry is seen as an advantage in this role, but we want to emphasize that we are looking for an enthusiastic learner!

You are offered

- A great opportunity to develop your expertise at a well-known, global company
- Versatile work tasks
- Support from your team and colleagues

As a consultant at Academic Work you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future.

Job duties

- Customer communication
- Sales support
- Ensuring the smoothness of the maintenance process
- Resource planning and booking travels
- Spare part sales

We are looking for

- Relevant educational background (e.g. Tech or Business)
- Previous experience in customer service
- MS Office skills (especially Excel)
- Full professional proficiency and great communication skills in English, Finnish is seen as an advantage

Prior SAP experience is seen as an advantage

As a person you:

- Want to develop your skills as a professional
- Are Solution-oriented
- Are enthusiastic to learn

Other information

- Start: as soon as possible

- Work extent: 6 months

- Location: Hyvinkää

- Contact information: This recruitment process is conducted by Academic Work. It is a request from our client that all questions regarding the position are handled by Academic Work.

Our selection process is continuous, and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

Client information

Our Hyvinkää based client is one of the leading companies in their industry. They offer whole solutions from production and shipping to maintenance and modernization services.


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